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PRIZMA

Privacy policy

Last updated 14 September 2026.

This explains what we collect, why, and what you can ask us to do about it. We keep it short because we collect very little.

Who we are

PRIZMA sells pickleball balls and paddles in the Philippines, with branches in Parañaque and Davao. For the purposes of the Data Privacy Act of 2012 (RA 10173), we are the personal information controller for the data described here.

What we collect, and why

  • When you order: nothing, here. This website does not take orders and has no checkout — you place an order with a branch by phone or message, and whatever you tell them then is held by us as a business record, not collected by this site. No delivery address is ever asked for, because everything is collected in person.
  • When you contact us: your name, email, and whatever you choose to put in the message — plus a phone number and organisation if you give them. We use these only to answer you.
  • When you subscribe: your email address, so we can send you the newsletter. Nothing else.
  • When you browse: standard technical data your browser sends. There is no cart, so there is no cart cookie, and we set no advertising or analytics cookies.
  • When you use a form: your network address, to stop the forms being used to send mail in our name. We never store it — it is turned into a one-way code first, so what we keep cannot be turned back into an address or connected to you, and it is deleted within days.

We do not sell your data, and we do not share it for advertising. We have no interest in doing either.

Who else sees it

Only the services that make the site work — our hosting and database providers, which store your messages on our behalf, and our email provider. They process the data for us and are not free to use it for their own purposes. We may also disclose data where the law requires it.

How long we keep it

Order records — including those from when this site still took orders, and the payment receipts uploaded with them — are kept as long as the law requires us to keep business and tax records. Enquiries are kept while we are dealing with them and for a reasonable period afterwards. Newsletter subscriptions are kept until you unsubscribe — every email has an unsubscribe link, and it works.

Your rights

Under the Data Privacy Act you may ask us to:

  • tell you what personal data we hold about you, and give you a copy
  • correct anything that is wrong or out of date
  • delete data we no longer have a reason to keep
  • stop using your data for something you object to, including marketing

Message us and we will deal with it. If you are not satisfied with how we handle a request, you may complain to the National Privacy Commission.

Contact

hello@prizmaph.com
+63 976 244 99 88 — SMS or WhatsApp only

See also our terms of sale and returns policy.